Our Commitment
Motivational Systems Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps make the web more usable for all people.
Our website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
We have implemented the following accessibility features on our website:
- Semantic HTML: Proper use of headings, landmarks, and semantic elements for screen reader compatibility
- Alternative Text: Images include descriptive alt text for screen readers
- Color Contrast: Sufficient color contrast between text and background elements
- Keyboard Navigation: All interactive elements are accessible via keyboard
- Focus Indicators: Visible focus indicators for keyboard navigation
- Responsive Design: Website adapts to various screen sizes and zoom levels
- Form Labels: All form inputs have associated labels
- Error Identification: Form errors are clearly identified and described
- Skip Navigation: Option to skip to main content
- ARIA Attributes: Appropriate ARIA attributes for dynamic content
Known Accessibility Issues
We are actively working to address the following known issues:
- Some embedded third-party content may not be fully accessible
- Video content may not have closed captions (we are working to add them)
- Some PDF documents may not be fully accessible
Third-Party Content
Our website includes some third-party content, such as Google Maps. While we strive to ensure all content is accessible, we cannot guarantee the accessibility of third-party tools and content.
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
We test our website with various browsers and assistive technologies, including:
- Chrome with NVDA on Windows
- Safari with VoiceOver on macOS and iOS
- Firefox with NVDA on Windows
- Edge with JAWS on Windows
Accessibility of Our Services
In addition to our website, we are committed to making our training programs and services accessible:
- Training materials can be provided in alternative formats upon request
- Sign language interpreters can be arranged for in-person events
- Closed captioning is available for virtual sessions upon request
- Physical venues are selected with accessibility in mind
- Reasonable accommodations are provided for program participants
Feedback
We welcome your feedback on the accessibility of our website and services. Please let us know if you encounter any barriers or have suggestions for improvement:
- Email: help@motivationa.org
- Phone: +1 (408) 303-7245
- Mailing Address: 2200 Cleveland Ave, National City, CA 91950
We try to respond to accessibility feedback within 3 business days and to propose a solution within 10 business days.
Resolution of Complaints
If you are not satisfied with our response to your accessibility concern, you may file a complaint with:
California Department of Rehabilitation721 Capitol Mall, 3rd Floor
Sacramento, CA 95814
Phone: (916) 558-5700
Website: www.dor.ca.gov
Continuous Improvement
We view accessibility as an ongoing effort. Our accessibility practices include:
- Regular accessibility audits of our website
- Training for staff on accessibility best practices
- Incorporating accessibility into our development processes
- Monitoring for new accessibility issues
- Staying current with accessibility standards and guidelines
Date of Statement
This statement was prepared on January 1, 2026. It was last reviewed on January 1, 2026.
Contact Us
If you have questions about this accessibility statement or need assistance, please contact us:
Motivational Systems Inc.2200 Cleveland Ave
National City, CA 91950
Email: help@motivationa.org
Phone: +1 (408) 303-7245